What does my status mean?

Payment received:
We received your payment, the next step is the status: Ready for shipping

Voucher on the way:
You bought a voucher and you will receive it soon in an e-mail.

Forwarded:
Your order has been forwarded and you get your tracking number.

Cancelled:
Your order has been cancelled. This can happen if you have missing data in your address, you gave a wrong e-mail address, your mailbox is full or you submitted the order two or three times.

Waiting for approval:
We are waiting for payment or we need to check your payment.

Fulfillment:
Your order is forwarded to the shipping department.

Fulfillment accepted:
Forwarding your order to the shipping department was successful. Your order is being delivered.

Ready for fulfillment:
Your order will be forwarded to the shipping department at the earliest time possible.

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